Website - Outlook Web Access Light
Here at St Peter's Hill Surgery we are dedicated to delivering excellence in healthcare, using safe and effective techniques that promote healthy living. We believe in empowering our patients to become healthier versions of themselves, through the excellent care provided by our staff.
STRUGGLING TO GET AN APPOINTMENT?
If you read the Grantham Journal then you may have seen the well-documented article recently on how GP surgeries are finding it increasingly difficult to recruit doctors and the problems this is causing for patients. We are no exception. 2 GP's have left us over the past 2 years through retirement and relocation, and despite our best efforts and extensive advertising, we have been unable to find suitable replacements. This will mean that you are likely to have to wait longer than you would like to see a doctor for a routine appointment. You may have to wait 2-3 weeks, perhaps longer if you choose to see a specific GP. We will continue to have an emergency doctor available on a daily basis.
We have invested heavily in training for our nursing department and now have a team of specially trained Minor Ailment/Illness Nurses, who are able to see, treat and prescribe medication for a variety of infections and other minor conditions. We appreciate your ongoing understanding, patience and co-operation during this time.
We currently have over 16,000 patients registered with us
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening times and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
We exercise a zero tolerance policy
Any abuse, racism, discrimination or harassment towards our staff, GP's, nurses or other patients will not be tolerated at the first instance.
Would you recommend us to your Friends & Family?
Whatever your thoughts, we want to hear from you! Your comments and suggestions are always a great way of helping us continue to enhance the way we look after you. To complete the short anonymous survey, click on the link below or ask one of our Receptionists the next time you are visiting about the Friends & Family Test.
Do you require a translator?
If English is not your first language and you struggle to communicate during your appointments at the surgery, please inform the receptionists when booking your next appointment and they will happily arrange for you to have a Language Line interpreter present over the phone (using a conference call method). This service is free of charge but we do require you to give us at least 48 hours notice if you require a translator.
Access & Parking
Unfortunately there is only limited parking at the front of the surgery. The closest public car park to us which is just a short walk up St Catherine's Road is a multi-storey car park on Welham St.
For our disabled patients, we are fully equipped with facilities including access ramps, wide doors, a lift to the first and second floors and disabled toilets.
Our CQC inspection report has now been published and is available for you to view online. If you would like to read the report, click the link below.
(Site updated 23/11/2016)